Henkel Signs Seven-Year Outsourcing Contract

Henkel A & Co KGaA selects Accenture to provide the international consumer goods company with application development and maintenance services in Europe and North America under a seven-year application outsourcing contract. Financial terms were not disclosed.

"We are delighted to have reached a solution with Accenture that is based on state-of-the-art technologies and work methods and allows us to satisfy the demands of our IT users even more efficiently and cost-effectively," says Dr. Peter Wroblowski, chief information officer at Henkel.

Under the terms of the agreement, Henkel will outsource to Accenture its application development and maintenance activities, including all SAP applications, business intelligence solutions, customer relationship management programs and Web applications. The program is designed to provide Henkel with a more proactive information technology function, enabling the company to reduce technology costs, improve customer service levels, and better anticipate and meet future business demands.

Accenture will deliver the services through its Global Delivery Network using one of its delivery centers in Bangalore, India.
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